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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
41Front Desk Operations
12. Press the flashing VIP-Wakeup lamp to place a priority call to guest Mike
Jones.
■ The VIP-Wakeup lamp goes out, and the VIP-Retry lamp begins to
flash.
■ When the guest answers, the VIP-Retry lamp goes out. The
attendant can add a personal touch wishing the guest “Good
morning, Mr. Jones.”
13. If the guest does not answer, press the
VIP Retry button to set up a standard
wakeup request. The standard wakeup will retry 5 minutes later.