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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Contents
iv
■ Voice Messaging Operations 63
Administrative Mailbox on an INTUITY
System 63
Connecting Guests to the Voice Messaging
System 64
Restoring a Deleted Voice Message 66
Retrieving Messages for Checked-Out Guests 67
■ Call Accounting Operations 69
Night Audit Procedures 69
End-of-Week/End-of-Month Audit Procedures 70
Printing Key Reports 71
■ Housekeeping Staff Operations 75
Status Codes 76
■ Reports 79
Administration Reports 79
Printer Reports 83
■ Guest Operations Artwork 87
Guest Operations Artwork 88
Index 95