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GuestWorks and DEFINITY ECS Release 9
Hospitality Operations
555-231-742
Issue 1
November 2000
Hospitality Operations
93Guest Operations Artwork
Dial by Name
Use this procedure to call another guest by dialing their name
instead of their room number.
1. Dial _____________.
2. Follow the instructions, and select the Dial by Name prompt.
3. Enter the first four characters of the person's last name.
If a match is found, the call goes to that person.
4. If there is more than one match, enter the rest of the last name.
Press #. If a match is found, the call goes to that person.
5. If there is more than one match, enter the first two letters in the
person's first name. If a match is found, the call goes to that person.
6. If no matches are found, or if there are still multiple matches, press 0
to connect to the front desk.