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5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and
password, and are used where security is important. Secure
connections include:
• Virtual Private Network (VPN) connections, often used to
connect remotely to an office network
• The “Bring Your Own Access” program from America Online
(AOL), which lets you use AOL through broadband provided by
another cable or DSL service
• Most online banking websites
• Many commercial websites that require a user name and
password to access your account
Secure connections can be interrupted by a computer’s power
management setting, which causes it to “go to sleep.” The
simplest solution to avoid this is to simply reconnect by rerunning
the VPN or AOL software, or by re-logging into the secure
website.
A second alternative is to change your computer’s power
management settings so it does not go to sleep; however, this
may not be appropriate for portable computers. To change your
power management setting under Windows, see the “Power
Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs,
and AOL, please review the steps above to be sure you have
addressed these issues.
For more information regarding our networking products, visit our website
at www.belkin.com/networking
or call Belkin Technical Support at:
US: 877-736-5771
800-223-5546 ext. 2263
310-898-1100 ext. 2263
UK: 0845 607 77 87
Australia: 1800 235 546
New Zealand: 0800 235 546
Singapore: 65 64857620
Europe: www.belkin.com/support