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• The Assistant software completed, but my web browser
doesn’t work.
• I am unable to connect to the Internet. The “modem” icon on
my N1 Vision is blinking, and the “internet” icon is solid.
1.
If the “modem” icon is blinking, and the “internet” icon is
solid, but you are unable to access the Internet, there may be
third-party firewall software installed on the computer attempting
to access the Internet. Examples of third-party firewall software
are ZoneAlarm, BlackICE PC Protection, McAfee Personal
Firewall, and Norton Personal Firewall.
2. If you do have firewall software installed on your computer,
please make sure that you properly configure it. You can
determine if the firewall software is preventing Internet access by
temporarily turning it off. If, while the firewall is disabled, Internet
access works properly, you will need to change the firewall
settings to function properly when it is turned on.
3. Please refer to the instructions provided by the publisher of your
firewall software for instructions on configuring the firewall to
allow Internet access.
If you are still unable to access the Internet after disabling any firewall
software, please contact Belkin Technical Support.