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Troubleshooting
11‑24
Error Code Description Action
#0752
(for the
imageCLASS
MF7480 only)
The SMTP server name or POP
server name for e‑mail or I‑fax is
not correct, or the server is not
functioning.
– Check the SMTP server name,
domain name, POP server name,
and e‑mail address in E‑mail/I‑Fax
in Network Settings in System
Settings (from the Additional
Functions screen).
–
The domain name or e‑mail
address may not be set.
– Check that the SMTP server is
operating properly.
–
The network is down.– Check the network status.–
#0753
(for the
imageCLASS
MF7480 only)
A TCP/IP error occurred while sending
an e‑mail message. (Socket, Select
error, etc.)
Check the network cables and
connectors. If the machine still does
not operate normally, turn the main
power off, and then back on.
#0755
(for the
imageCLASS
MF7480 only)
You cannot send jobs because
TCP/IP is not functioning correctly.
– Check TCP/IP Settings in Network
Settings in System Settings (from
the Additional Functions screen).
–
The IP address is not set.– Check TCP/IP Settings in Network
Settings in System Settings (from
the Additional Functions screen).
–
When the machine was turned on,
an IP address was not assigned to
the machine by the DHCP, RARP, or
BOOTP server.
– Check TCP/IP Settings in Network
Settings in System Settings (from
the Additional Functions screen).
Or wait a while, and then try
sending again.
–
#0801
(for the
imageCLASS
MF7480 only)
A timeout error occurred while the
machine was communicating with
the SMTP server to send an e‑mail
message.
– Check that the SMTP server is
functioning normally, or check the
network status.
–
The SMTP server returned an
error while trying to connect. The
destination is not correct. An error
occurred on the server side during
transmission to a file server.
– Check that the SMTP server is
functioning normally. Check
the network status. Check the
destination setting. Check the
status and setting of the file server.
–