Canon 2237B001AA All in One Printer User Manual


 
11‑25
Troubleshooting
Error Code Description Action
#0802
(for the
imageCLASS
MF7480 only)
The name of the SMTP server
or POP server in E‑mail/I‑Fax
in Network Settings in System
Settings (from the Additional
Functions screen) is not correct.
Check the name of the SMTP
server or POP server in E‑mail/I‑
Fax in Network Settings in System
Settings (from the Additional
Functions screen).
The DNS (Domain Name System)
server name is not correct.
Check the settings in DNS (Domain
Name System) Server in IPv4
Settings or IPv6 Settings in TCP/
IP Settings in Network Settings
in System Settings (from the
Additional Functions screen).
Connection to the DNS server
failed.
Check that the DNS server is
functioning normally.
#0804
(for the
imageCLASS
MF7480 only)
You have no permission to access the
folder.
Change the setting on the server to
enable access to the folder.
#0806
(for the
imageCLASS
MF7480 only)
An incorrect user name or
password was specified for the
sending of a file to a file server.
Change the user name or
password.
An incorrect destination was
specified for the sending of an
e‑mail message or I‑fax.
Check the e‑mail or I‑fax address.
#0808
(for the
imageCLASS
MF7480 only)
A timeout error occurred while the
machine was communicating with
the FTP server.
Check that the FTP server is
functioning normally, or check the
network status.
The FTP server returned an error
while trying to connect. The
destination is not correct. An error
occurred on the server side during
transmission.
Check that the FTP server is
functioning normally. Check
the network status. Check the
destination setting. Check the
status and setting of the file server.
#0810
(for the
imageCLASS
MF7480 only)
A POP server connection error
occurred when receiving an I‑fax.
The POP server returned an error
during the connection.
A timeout error occurred on the
server while connecting to the POP
server.
Check the POP Server name in
E‑mail/I‑Fax in Network Settings in
System Settings (from the Additional
Functions screen). Confirm that the
POP server is functioning normally.
Check the network status.