Canon provides customer support and service for all Canon printer products. If you
have any questions regarding your new printer, call the Canon Computer Systems
Customer Care Center at 1-800-423-2366. Support is available from 6 A.M. to 12
MIDNIGHT Eastern Standard Time. (EST) Seven days a week except holidays.
If you seem to have an operational problem, try to solve it by using the Super
Solver. If you cannot quickly resume normal operation, contact Canon's
experienced support personnel at the Customer Care Center.
The Canon BJC-620 Color Bubble Jet Printer is designed with the latest technology to
provide trouble-free operation. The warranty information at the back of the manual
describes Canon's limited one-year warranty for its Bubble Jet printers. Be sure to read
the warranty information to find out about the different service options available to
you.
Save your sales receipt for proof of purchase. In the event that your printer needs
service, you will need your proof of purchase to obtain warranty service.
If you feel your BJC-620 Color Bubble Jet Printer needs servicing, contact Canon on
the World Wide Web to locate the Canon Authorized Service Facility (ASF) nearest
you or to find out about the exclusive Canon Instant Exchange warranty program. If
you do not have access to the Web, call the Customer Care Center.
Chapter 1