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Operational problems
This section describes solutions to various problems you may have with the operation of your printer.
Each section contains several solutions. Try them in the order listed.
Printer does not switch on
When you switch on the printer, the
POWER
lamp flashes until automatic print head cleaning is
completed. The
POWER
lamp lights and stays on when the printer is ready for normal operation. If
the
POWER
lamp is not on, the printer is not receiving power.
1.
If the power lock switch is in the left position, slide it to the right.
When the power lock switch is in the left position, it locks the power switch off so it cannot be
switched on accidentally during transportation.
2.
If the AC adapter is not attached, check the
CHARGE/ERROR
lamp. If the
CHARGE/ERROR
lamp lights orange, this means the battery pack requires charging.
Switch off the printer and connect the AC adapter. The
CHARGE/ERROR
lamp will
remain illuminated green until the battery pack is completely recharged.
If you want to use the printer immediately, just connect the AC adapter and use the printer. When you
switch off the printer, leave the AC adapter connected so the battery pack will be continue recharging.
3.
If the AC adapter is connected and the
POWER
lamp is not on, check the AC adapter
connector on the right side of the printer and make sure it is completely inserted into the
printer.
4.
Make sure the AC adapter is plugged securely into a power outlet. If the AC adapter is
connected to a power strip, make sure that the power strip is switched on and connected to a
power outlet.
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