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Chapter 12 Troubleshooting 12-23
12
Troubleshooting
If you cannot solve the problem
If you have a problem with your machine that you cannot solve with the information provided
in this chapter, contact the Canon Customer Care Center.
CAUTION
• If the machine makes strange noises, emits smoke or strange smells, unplug it immediately and
contact the Canon Customer Care Center. Do not attempt to disassemble or repair the machine
yourself.
IMPORTANT
• Attempting to repair the machine yourself may void the limited warranty.
If you contact the Canon Customer Care Center, make sure you have the following information
ready:
• Product name: MultiPASS MP730 or MultiPASS MP700
• Serial number (located on the label located at the back of the machine)
• Details of the problem
• Steps taken to try to resolve the problem and the results