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SOLUTIONS TO COMMON PROBLEMS
8
Frequently asked questions
RECEIVING
❏ Cannot receive a document automatically?
Is the fax set to receive automatically? For the fax to receive automatically, the LCD
must display “FaxOnly”, “Fax/Tel” or
“AnsMode”. Press [Receive Mode] to display
“Fax Only Mode”, “Fax/Tel Mode”or “Ans.
Machine Mode” on the operation panel.
See pp. 69 and 70.
Make sure you have printed out any document
received in memory. See p. 72.
Check the LCD for an error message.
See p. 112.
Print an activity report and look for an error
code. See pp. 89 and 112.
❏ Cannot receive a document manually?
Is an extension phone connected to your fax?
Is a document fed into the fax?
Did you press [Start/Copy] after hanging up the
handset?
You cannot receive manually unless an extension
phone is connected.
Remove the document. You cannot receive when
there is a document fed into your fax.
Always press [Start/Copy] before hanging up the
handset. Don’t press [Start/Copy] after you hang
up the handset.
❏ The fax won’t switch automatically between telephone and fax
transmissions.
Is “Fax/Tel” displayed on the LCD? For the fax to switch automatically between
telephone and fax reception, “Fax/Tel” must be
displayed on the LCD. Press [Receive Mode] on
the operation panel to select “Fax/Tel Mode”.
See p. 69.
Make sure you have printed out any documents
in memory. See p. 72.
Check the LCD for an error message.
See p. 112.
Some fax units cannot send the CNG signal that
tells your fax the incoming signal is from a fax.
In such cases, you will have to receive the
document manually.