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8
Troubleshooting
Chapter 8
Troubleshooting
LCD Messages
The following messages are displayed in the LCD when the machine is performing a function or encounters an error.
This section describes messages related to fax functions. For other messages → Reference Guide.
* The identification number does not appear in the standby display. It appears when scanning documents, operating Fax Monitor or
Memory Reference, or receiving faxes in Manual mode.
Message Cause Action
CHANGE DOCUMENT When using the platen glass to send documents with
Book sending, you pressed Start without changing
the document.
Place the next document on the platen glass then
press Start.
DOCUMENT TOO LONG The length of the document exceeds 356 mm. The length of the document should be within 356
mm.
HANG UP PHONE The handset is not placed in the handset cradle
correctly.
Replace the handset correctly.
MEMINUSEnn % Shows the percentage of memory currently in use. Wait for the machine to send any faxes in memory.
Also, print or delete any documents in memory you
no longer need. (→ pp. 4-15, 4-16)
MEMORY FULL The memory becomes full during the document
scanning.
When sending the document, divide it into a few
parts or select a lower fax resolution.
If you need more space, wait for the machine to
send any faxes. Also, print or delete any documents
in memory you no longer need. (→ pp. 4-15, 4-16)
If the machine’s memory becomes full while
scanning documents using the ADF, the document
being scanned stops in the ADF. Press OK to make
the document come out automatically.
NO TEL The one-touch speed dialling key or coded speed
dialling code you entered has not been registered.
Register the one-touch speed dialling key or coded
speed dialling code. (→ pp. 3-2, 3-4)
RECEIVED IN MEMORY The machine received the fax in memory because
paper or toner ran out, or a paper jam occurred.
Load paper in the cassette (→ Quick Start Guide),
replace the cartridge (→ Reference Guide), or clear
the paper jam. (→ Reference Guide)
TX/RX NO. nnnn* When the machine sends or receives a fax, it assigns
a unique identification number (nnnn).
Write the number down if you will need it later.
08_EN.fm Page 1 Tuesday, February 19, 2002 8:37 AM