Filter
Top Products
Preface
Obtaining Technical Assistance
xxii
Cisco 11000 Series Content Services Switch Hardware Installation Guide
78-15146-02
Obtaining Technical Assistance
Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center
(TAC) website, as a starting point for all technical assistance. Customers and
partners can obtain online documentation, troubleshooting tips, and sample
configurations from the Cisco TAC website. Cisco.com registered users have
complete access to the technical support resources on the Cisco TAC website,
including TAC tools and utilities.
Cisco.com
Cisco.com offers a suite of interactive, networked services that let you access
Cisco information, networking solutions, services, programs, and resources at any
time, from anywhere in the world.
Cisco.com provides a broad range of features and services to help you with these
tasks:
• Streamline business processes and improve productivity
• Resolve technical issues with online support
• Download and test software packages
• Order Cisco learning materials and merchandise
• Register for online skill assessment, training, and certification programs
To obtain customized information and service, you can self-register on Cisco.com
at this URL:
http://tools.cisco.com/RPF/register/register.do
Technical Assistance Center
The Cisco TAC is available to all customers who need technical assistance with
a Cisco product, technology, or solution. Two types of support are available: the
Cisco TAC website and the Cisco TAC Escalation Center. The type of support
that you choose depends on the priority of the problem and the conditions stated
in service contracts, when applicable.