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Cisco Information Online
Cisco Information Online
Cisco Information Online (CIO) is Cisco Systems’ primary, real-time support channel. Maintenance
customers and partners can self-register on CIO to obtain additional content and services.
Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services
to Cisco’s customers and business partners. CIO services include product information, software
updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures,
descriptions of service offerings, and download access to public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced
simultaneously—a character-based version and a multimedia version that resides on the World Wide
Web (WWW). The character-based CIO (called “CIO Classic”) supports Zmodem, Kermit,
Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to
information over lower bandwidths. The WWW version of CIO provides richly formatted
documents with photographs, figures, graphics, and video, as well as hyperlinks to related
information.
You can access CIO in the following ways:
• WWW: http://www.cisco.com
• Telnet: cio.cisco.com
• Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; data bits: 8; parity: none; stop bits: 1; and baud
rates up to 14.4 kbps.
For a copy of CIO’s Frequently Asked Questions (FAQ), contact cio-help@cisco.com. For
additional information, contact cio-team@cisco.com.
Note If you are a network administrator and need personal technical assistance with a Cisco
product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical
Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general
information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or cs-rep@cisco.com.
This document is to be used in conjunction with the Cisco 7000 Hardware Installation and Maintenance, Cisco 7010 Hardware Installation and Maintenance, Cisco 7505 Hardware
Installation and Maintenance, Cisco 7507 Hardware Installation and Maintenance, and Cisco 7513 Hardware Installation and Maintenance publications. (28814r4t.fm)
AtmDirector, Catalyst, CD-PAC, CiscoAdvantage, CiscoFusion, Cisco IOS, the Cisco IOS logo, CiscoPro, Cisco Systems, CiscoView, CiscoVision, CiscoWorks, ClickStart,
ControlStream, EtherChannel, EveryWare, FastCell, FastForward, FastManager, FastMate, FragmentFree, HubSwitch, Internet Junction, LAN
2
LAN Enterprise, LAN
2
LAN Remote
Office, LightSwitch, Newport Systems Solutions, Packet, PIX, Point and Click Internetworking, RouteStream, SMARTnet, StreamView, SwitchBank, SwitchProbe, SwitchVision,
SynchroniCD, The Cell, TokenSwitch, TrafficDirector, VirtualStream, VlanDirector, WNIC, Workgroup Director, Workgroup Stack, and XCI are trademarks; Access by Cisco and
Bringing thepower ofinternetworking toeveryone areservice marks;and Cisco,theCisco Systemslogo, CollisionFree,Combinet, EtherSwitch,FastHub, FastLink,FastNIC, FastSwitch,
Grand, Grand Junction, Grand Junction Networks, the Grand Junction Networks logo, IGRP, Kalpana, the Kalpana logo, LightStream, Personal Ethernet, and UniverCD are registered
trademarks of Cisco Systems, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned in this document are the property of their respective
owners.
Copyright © 1996, Cisco Systems, Inc.
All rights reserved. Printed in USA.
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