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7–26 Getting Started
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Wireless Mouse
Symptom Problem Solution
Mouse does not work
after installation or is not
detected.
Mouse batteries are low
or empty.
Replace the two AA Alkaline batteries in the mouse by
following the instructions provided with the mouse.
Mouse works intermittently
or not at all.
There is an ID conflict with
another wireless device.
Change the ID channel by pressing the connect button
on the wireless mouse.
Mouse does not track
cursor well.
The optical sensor uses
the pattern of the surface
to track the position of the
cursor. Reflective surfaces,
grooved surfaced, glass,
or other see-through surfaces
inhibit the ability of the
sensor to track the cursor.
Place the mouse on a mousepad or white sheet of
paper.