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P
RESARIO
N
OTEBOOK
B
EYOND
S
ETUP
G
UIDE
S
OLUTIONS
9-13
1800 S
ERIES
“Error Messages” in
this chapter.
Power
Symptom Problem Solution
You forgot your
power-on
password.
Your Notebook will
not start without
entering the
power-on password.
Take your Notebook to your
local Compaq Authorised
Service Provider.
See the Warranty Statement
for details.
Your Notebook
will not turn on.
Power button on your
Notebook has not
been pressed.
Press the Power
button on
your Notebook.
Power plug is not
properly connected
to AC adapter or
wall socket.
Reconnect the power plug to
AC adapter and wall socket.
AC adapter is not
properly connected
to back of
your Notebook.
Reconnect the AC adapter to
the back of your Notebook.
Battery is fully
discharged or
not installed.
Connect AC adapter to the
back of your Notebook and
a wall socket or insert a
charged battery.
Keyboard controller
needs to be reset.
1. Unplug AC adapter from
back of your Notebook.
2. Remove the battery and
wait 30 seconds.
3. Reinstall AC adapter
and battery.
Wall socket is bad. Test the socket by connecting
a different electrical device
to socket.
Wrong memory
modules were used in
upgrade, or memory
modules were
installed in the
wrong location.
Contact your Compaq
Authorised Service Provider
to verify the type of memory
modules to use and where to
install them. See the Warranty
Statement for details.