Filter
Top Products
142
Chapter 6 Diagnosing Problems
Fault Messages
If a fault condition occurs in the printer, the status indicator on the control
panel flashes on and off and the message display indicates the specific fault.
Fault messages are summarized in Table 19.
Displayed faults fall into one of two categories:
• Operator correctable
• Field service required
For the operator correctable faults, follow the suggested corrective action in
the fault message description. After correcting the displayed fault, press the
CLEAR key to clear the error message and status indicator and resume
printing. If the fault message reappears, contact your authorized customer
service engineer.
NOTE: The Maintenance Manual provides more detailed information and
procedures for resolving fault conditions. However, many of the
procedures described there must be performed only by your
authorized customer service engineer.
Fault Messages Requiring Field Service Attention
If a fault is not correctable by the operator, the fault message is followed by an
asterisk (*). This usually indicates that an authorized customer service
engineer is needed. You may try two steps to clear the fault before you call
your authorized customer service engineer:
1. Set the printer power switch to O (off), wait 15 seconds, then turn the
printer on again. Run your print job again. If the message does not
appear, it was a false indication and no further attention is required.
2. If the message reappears, press the CLEAR key. If the message goes
away, it was a false indication and no further attention is required. If the
message reappears, call your authorized customer service engineer.