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Solving Problems 87
E-Mail, Modem, and Internet Problems
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is
connected to a digital telephone network.
ADJUST THE WINDOWS VOLUME CONTROL — Double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned up
and that the sound is not muted. Adjust the volume, bass, or treble controls to
eliminate distortion.
TEST THE SPEAKERS — Plug the speaker audio cable into the line-out
connector on the computer. Ensure that the headphone volume control is turned
up. Play a music CD.
RUN THE SPEAKER SELF-TEST — Some speaker systems have a self-test
button on the subwoofer. See the speaker documentation for
self-test instructions.
ELIMINATE POSSIBLE INTERFERENCE — Turn off nearby fans, fluorescent
lights, or halogen lamps to check for interference.
REINSTALL THE SOUND (AUDIO) DRIVER — See "Reinstalling Drivers and
Utilities" on page 90.
CHECK THE MICROSOFT OUTLOOK
®
EXPRESS SECURITY SETTINGS — If you cannot open your
e-mail attachments:
1
In Outlook Express, click
Tools
, click
Options
, and then click
Security
.
2
Click
Do not allow attachments
to remove the checkmark.
G2806bk2.book Page 87 Tuesday, May 25, 2004 8:48 AM