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110 Troubleshooting
Error Messages
Fill out the "Diagnostics Checklist" on page 178 as you complete these checks.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
If the message is not listed, see the documentation for the operating system or
the program that was running when the message appeared.
AUXILIARY DEVICE FAILURE — The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. Enable the Pointing Device
option in the system setup program (see "Using the System Setup Program" on
page 189). If the problem persists, contact Dell (see "Contacting Dell" on
page 179).
BAD COMMAND OR FILE NAME — Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
CACHE DISABLED DUE TO FAILURE — The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 179).
CD DRIVE CONTROLLER FAILURE — The CD drive does not respond to commands
from the computer (see "Drive Problems" on page 106).
DATA ERROR — The hard drive cannot read the data (see "Drive Problems" on
page 106).
DECREASING AVAILABLE MEMORY — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 148).
DISK C: FAILED INITIALIZATION — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 101).
DRIVE NOT READY — The operation requires a hard drive in the bay before it can
continue. Install a hard drive in the hard drive bay (see "Hard Drive" on
page 141).
ERROR READING PCMCIA CARD — The computer cannot identify the
ExpressCard. Reinsert the card or try another card (see "Using ExpressCards"
on page 79).