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132 Troubleshooting
Troubleshooting Software and Hardware
Problems
If a device is either not detected during the operating system setup or is detected
but incorrectly configured, use
Windows Vista Help and Support
to resolve the
incompatibility:
1
Click
Start
→
Help and Support
.
2
Type
hardware troubleshooter
in the search field, then press
<Enter>.
3
In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
Restoring Your Operating System
You can restore your operating system in the following ways:
• Microsoft Windows Vista System Restore returns your computer to an earlier
operating state without affecting data files. Use System Restore as the first
solution for restoring your operating system and preserving data files. For
instructions, see "Using Microsoft Windows System Restore" on page 133.
• Dell PC Restore by Symantec restores your hard drive to the operating state it
was in when you purchased the computer. Dell PC Restore permanently
deletes all data on the hard drive and removes any applications installed after
you received the computer. Use PC Restore only if System Restore did not
resolve your operating system problem. For instructions, see "Using Dell PC
Restore by Symantec" on page 133.
• If you received
Operating System
media with your computer, you can use it
to restore your operating system. However, using the
Operating System
media also deletes all data on the hard drive. Use the media
only
if System
Restore did not resolve your operating system problem. For instructions, see
"Using the Operating System Media" on page 136.