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Troubleshooting 111
Troubleshooting
To get help with your
Dell™ PowerEdge™ Expandable RAID Controller
(PERC) 6 and Dell Cost-Effective RAID Controller (CERC) 6/i controller, you
can contact your Dell Technical Service representative or access the Dell
Support website at
support.dell.com
.
Post Error Messages
The controller BIOS read-only memory, ROM provides INT 13h functionality
(disk I/O) for the virtual disks connected to the controller, so that you can boot
from or access the physical disks without the need of a driver. Table 7-1
describes the error messages and warning messages that display for the BIOS.
Table 7-2 describes the error messages that display for displays the battery
backup unit (BBU).
Table 7-1. BIOS Errors and Warnings
Message Meaning
BIOS Disabled. No Logical
Drives Handled by BIOS
This warning message displays after you disable
the ROM option in the configuration utility.
When the ROM option is disabled, the BIOS
cannot boot Int13h and cannot provide the
ability to boot from the virtual disk.
Int13h is an interrupt signal that supports
numerous commands that are sent to the
BIOS, then passed to the physical disk. The
commands include actions you can perform
with a physical disk, such as reading, writing,
and formatting.
Press
<Ctrl><R> to
Enable BIOS
When the BIOS is disabled, you are given the
option to enable it by entering the
configuration utility. You can change the setting
to Enabled in the configuration utility.
Dell_PERC6.1_UG.book Page 111 Wednesday, April 15, 2009 4:18 PM