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Troubleshooting 123
SMART Errors
Table 7-6 describes issues related to the Self-Monitoring Analysis and Reporting
Technology (SMART). SMART monitors the internal performance of all
motors, heads, and physical disk electronics and detects predictable physical
disk failures.
NOTE: For information about where to find reports of SMART errors that could
indicate hardware failure, see the Dell OpenManage Storage Management
documentation.
Table 7-6. SMART Errors
Problem Suggested Solution
A SMART error is
detected on a physical
disk in a redundant
virtual disk.
Perform the following steps:
1
Force the physical disk offline.
NOTE: If a hot spare is present, the rebuild starts with the hot
spare after the drive is forced offline.
2
Replace it with a new physical disk of equal or higher
capacity.
3
Perform the
Replace Member
operation.
The
Replace Member
operation allows you to copy data
from a source physical disk of a virtual disk to a target
physical disk that is not a part of the virtual disk. See "Using
the SMART Feature" on page 24 for more information
about the
Replace Member
feature.
A SMART error is
detected on a physical
disk in a
non-redundant virtual
disk.
Perform the following steps:
1
Back up your data.
2
Use
Replace Member
or set up a global hot spare to replace
the disk automatically.
See "Replacing an Online Physical Disk" on page 106 for
information about the
Replace Member
feature.
3
Replace the affected physical disk with a new physical disk
of equal or higher capacity.
4
Restore from the backup.
Dell_PERC6.1_UG.book Page 123 Wednesday, April 15, 2009 4:18 PM