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Short Paper
Try one or more of the following:
• Touch OK or press , depending on your printer model.
• Make sure the paper size is correctly set.
• Load paper with the correct size in the tray or on the paper support.
• Check the paper guides, and then make sure the paper is properly loaded in the tray or on the paper support.
• Cancel the current print job.
Standard Network Software Error
Try one or more of the following:
• Press to clear the message.
• Turn the printer off and then back on to reset the printer.
Unrecoverable Scan Error
Try one or more of the following:
• Restart your printer.
• Update your printer firmware. For more information, visit http://support.dell.com.
USB Device Not Supported
Remove the unrecognized USB device and replace it with a supported device.
USB Hub Not Supported
Remove the unrecognized USB hub.
Jams and misfeeds troubleshooting
• “Paper jam in the printer” on page 133
• “Paper jam in the paper support” on page 135
• “Paper jam in the duplex unit” on page 136
• “Paper jam in the ADF (select models only)” on page 137
• “Paper or specialty media misfeeds” on page 140
Paper jam in the printer
Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams.
Troubleshooting 133