Check the jam clearance area
1 Lift the scanner unit.
2 Remove the jam clearance cover.
Notes:
• Squeeze the snap to lift the jam clearance cover.
• Make sure that the printhead is moved to the side and away from the jammed paper.
3 Firmly grasp the paper on both sides, and then gently pull it out.
Note: Make sure all paper fragments are removed.
Troubleshooting 134