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Finding Information for Your Computer 13
Finding Information for Your Computer
Dell provides the following support options to help you quickly find answers to your questions and
problems:
• Dell Solution Center — Double-click the Dell Solution Center icon on your Microsoft
®
Windows
®
desktop for documentation, tools, troubleshooting information, and links to
online support resources.
• Dell Support on the Internet — The Dell Support website (
support.dell.com
) provides
online tools, including a Knowledge Base, Frequently Asked Questions, Hints and Tips,
Software Reinstall Guides, Dell Community Forums, and Dell Customer Care.
• Dell Technical Support — E-mail or call technical support personnel for Dell™ hardware
or operating system issues that you cannot resolve using the Dell Support options.
Use the following chart to determine where you can find information on a particular topic.
What are you looking for? Find It Here
• How to access tutorials and other how
to information
• How to get a copy of my invoice
• How to extend my warranty
• Additional documentation, tools,
troubleshooting information, and links
to online support resources
Dell Solution Center
On your Windows desktop
• Latest drivers for my computer
• Answers to technical service and
support questions
• Online discussions with other users and
technical support
• Documentation for my computer
Dell Support Website — support.dell.com
The Dell Support website provides several online tools, including:
• Solutions — Troubleshooting hints and tips, articles from technicians,
and online courses
• Community Forum — Online discussion with other Dell customers
• Upgrades — Upgrade information for components, such as memory,
the hard drive, and the operating system
• Customer Care — Contact information, order status, warranty, and
repair information
• Downloads — Drivers, patches, and software updates
• Reference — Computer documentation, product specifications, and
white papers
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