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Problems and Solutions
Troubleshooting 1–13
Infrared Communications Problems
Problem Possible Cause Solution
Cannot link with another
infrared-equipped
notebook or device.
Infrared software is
not running on both
devices.
Install infrared software
on the second device
and start the program
on both devices.
Infrared Monitor search
is disabled.
Enable the Infrared
Monitor search in your
operating system.
Target device is not
IrDA-compliant.
Check the
documentation of the
target device to ensure
compatibility and proper
setup.
The application is not
set to the correct
COM port.
Check your operating
system to determine
which COM port the
software is set to. If
necessary, change the
COM port settings from
within the software
application. Refer to the
documentation included
with your software for
instructions.
Baud rate, number of
bits, stop byte, or parity
conflict.
Select the same baud
rate, number of bits,
stop byte, and parity
setting for both devices.
A physical condition
is causing a data
transmission problem.
Refer to “Data
transmission problem”
in this table.