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Problems and Solutions
Troubleshooting 1–21
External mouse does
not work.
The external mouse is
not supported or does
not have the correct
drivers installed.
Ensure that the drivers
included with your
mouse have been
installed.
The mouse is dirty. Refer to the instructions
in the
Maintenance,
Shipping and Travel
Guide
on this CD to
clean your mouse.
Keys on the notebook
keyboard are sticking or
not responding properly.
The keyboard is dirty. Refer to the instructions
in the
Maintenance,
Shipping and Travel
Guide
on this CD to
clean your keyboard.
A keyboard or pointing
device connected
through the USB
connector does
not work.
USB legacy support is
not enabled.
Refer to the
Hardware
Guide
on this CD for
instructions on enabling
legacy USB devices.
Internal keypad
won’t work.
External keypad is
connected to the PS/2
jack on the port
replicator.
Use external keypad or
disconnect it to use
internal keypad.
Keyboard and Pointing Device Problems
(Continued)
Problem Possible Cause Solution