Filter
Top Products
Problems and Solutions
Troubleshooting 1–27
Internet Problems
Problem Possible Cause Solution
Cannot connect to the
Internet.
Internet service
provider (ISP) account
is not set up properly.
Verify your Internet
settings or contact your
ISP for assistance.
Internal modem is not
set up properly.
Reconnect the modem
and redial your service
provider. To set up your
modem, refer to the
Modem and Networking
Guide
on this CD.
Easy Access buttons do
not respond.
ISP connection is not
established.
Reconnect to your ISP
and retry the Easy
Access buttons.
Cannot browse a
selected Web site.
Wrong URL or the site
is no longer available.
Verify the URL or try
another URL.
Too many people trying
to visit the same site at
the same time.
Visit the site at another
time.
Memory Problems
Problem Possible Cause Solution
Insufficient memory
message is displayed.
All available memory is
used by open programs
and memory is needed
for the desired task.
Close one or more
programs and retry.
If this does not solve
the problem, restart
Windows to recover
additional memory.