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Problems and Solutions
Troubleshooting 1–15
System does not initiate
Standby while infrared
port is enabled.
The system cannot
initiate Standby while
Infrared Monitor search
is enabled.
Disable Infrared Monitor
search in your operating
system.
Modem Problems
Problem Possible Cause Solution
Modem does not work. Modem cable is not
plugged into the correct
notebook jack.
To find the right jack,
refer to the external
components information
in the
Hardware Guide
on this CD.
Incorrect line type
(pulse or tone) is
selected.
Make sure the correct
line type has been
selected. Refer to the
Modem and Networking
Guide
on this CD for
details.
Modem is connected to
a digital line.
Connect the modem
to a standard analog
telephone line and
reestablish the
connection.
No dial tone, with or
without “No dial tone”
message.
You are not in your
home country and the
modem does not
recognize the local
dial tone.
Refer to the
Modem and
Networking Guide
on
this CD for instructions
on using the modem in
another country.
Infrared Communications Problems
(Continued)
Problem Possible Cause Solution