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REQUENTLY ASKED QUESTIONS
(FAQ
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Chapter 11 - Frequently asked questions (FAQs)
Does this product support Macintosh or other Windows versions besides
Windows XP and Windows 2000?
No. However, alternative SideCar products do support Macintosh.
What combination of DVI (digital) and analog (VGA type) monitors does the
SideCar support?
The SideCar PlusFour MMS supports up to four DVI (digital) monitors or analog (VGA-
type) monitors, in any combination. The SideCar PlusTwo MMS supports up to two DVI
(digital) monitors or analog (VGA-type) monitors, in any combination.
Can I attach or detach the SideCar from my notebook while the notebook is
running?
No. You must power off your notebook before attaching or detaching the SideCar.
Does the SideCar support “suspend” (“stand by”) and “hibernate” shutdown
options?
No. You must power off your notebook completely.
Application dialog boxes are being displayed across the “seam” between
monitors, or on the wrong monitor. Also, I’d like better control over where my
application windows open. Is there a fix for this?
Yes. See Chapter 8, “QuickDesk / PowerDesk utilities”. To control dialog box placement,
open the “Multi-Display Controls” applet and activate the “CenterPOPUP” control. (We
prefer the “In Mouse Pointer Display” setting.) Use the same applet to designate which
monitor in which applications open, and to save window settings (useful to save your
preferences for applications with multiple windows and palettes).
My applications seem sluggish. (Or, I’m dropping frames in my video editing
application.) Why?
You may be exceeding the color depth and/or resolution recommendations for this
product. We recommend maximum resolution of 1280 by 1024 pixels per monitor, at 16-
bit color for fastest application performance.
Also, you may want to disable any anti-virus programs that are running, because these
programs sap system resources and can cause glitches in video editing applications.