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Troubleshooting Page 96
To speak to a technical support representative, dial (310) 974-1970 (U.S.)
or (905) 709-3839 (Canada), 6
AM
to 8
PM
, Pacific Time, Monday through
Friday. Toll or long distance charges may apply.
Before you call, please have the following information ready:
◗ Product name (EPSON Perfection 1200)
◗ Product serial number (located on the back of the scanner)
◗ Computer configuration
◗ Description of the problem
You can purchase optional equipment, manuals, and accessories from
EPSON Accessories at (800) 873-7766 or visit our web site at
www.epsonsupplies.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral.
Automated telephone services
Service Access
EPSON SoundAdvice For pre-recorded answers to commonly asked questions
about EPSON products 24 hours a day, seven days a week,
call (800) 922-8911.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to
use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller
or Customer Care Center, call (800) 922-8911.
S
M
If you need help using
another manufacturer’s
software with an
EPSON product, see
the documentation for
that software for
technical support
information.