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Problem Solving
This section gives you the basics for diagnosing and solving printer problems.
■ First see “Diagnosing Printer Problems” to help determine what the cause of the
problem may be.
■ Then see “Problems and Solutions” on page 63 for solutions to common setup,
software, print quality, paper feeding, or other problems.
It’s a good idea to check EPSON’s web site periodically for possible
updates to your printer driver. Visit www.epson.com and check the
section for your product to see if there is a new driver available, free of
charge, for downloading to your computer. Download instructions are
posted for your convenience.
Diagnosing Printer Problems
You can diagnose some problems by checking the printer’s control panel lights, as
described below, or running a printer check, as described on page 61.
Checking the Control Panel Lights
power buttonload/eject buttoncleaning button
color ink out light
black ink out light
power
light
paper out light