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Problems and Solutions
Here are some troubleshooting tips if you have any problems setting up your printer,
installing software, getting good print quality, feeding paper, or other problems.
Problems Setting Up
the Printer or
Installing Software
The printer started making noise
after ink cartridge installation.
■ The first time you install ink
cartridges, the printer must charge
its ink delivery system for about
two minutes. Wait until charging
finishes (the
Ppower light stops
flashing) before you turn off the
printer. If you turn off the printer
while it’s charging, it may charge
improperly and use excess ink the
next time you turn it on.
■ Make sure the ink cartridge
clamps are locked down and that
no packing material remains in the
printer. Turn off the printer,
disconnect it from your computer,
and turn it on again to clear the
error. Then turn it off, reconnect
it, and turn it on again.
■ If the printer stops moving or
making noise, but the
Ppower
light is still flashing after five
minutes, turn off the printer.
If the light is still flashing when
you turn it back on, contact your
EPSON dealer or see “Where To
Get Help” on page 76.
You’re having problems installing
the printer software.
■ Carefully follow the instructions
on the Start Here poster.
■ Make sure you’ve closed all other
applications, including any screen
savers and virus protection
software. Then try installing the
printer software again.
■ Make sure your printer cable is
securely connected to the printer
and computer.
You’re printing over a network.
See your electronic Reference Guide
for instructions on configuring your
printer for use on a network.