B
Contacting Customer Support
B-3
R4C3810 Reference Guide
Rev. C
A5 size APSUP.FM
9/30/99 Pass 0
R
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
http://www.epson.co.uk/support/email/
❏ For a full list of EPSON Customer and Warranty Support
services:
http://www.epson.co.uk/support/
Support Via Telephone
Our Customer and Warranty Support teams can be contacted by
calling 0870 163 7766 in the UK or 0044 0870 163 7766 from the
Republic of Ireland. They can provide the following services:
❏ Technical information on installing, configuring and
operating your EPSON products
❏ Arranging for faulty EPSON products to be repaired within
the warranty period
Before you call, please have the following information ready:
Product Model
Serial number of your product
(The serial number label is on the back of the product.)
Brand and model of your computer
Driver software version
(Click
About
on the printer driver’s Main menu.)
Operating System
(For example, Windows 98/95, NT 4.0, or Macintosh 8.01)
Application(s)
The application(s) you normally use with your product and
its version number(s)