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Troubleshooting
R4C3810 Reference Guide
Rev. C
A5 size TROUB.FM
9/30/99 Pass 0
L
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
Toner may have spilled in the paper feed path. Turn off the
printer. Remove the developer cartridge and the photoconductor
unit and then clean the paper path of the printer using a clean,
soft, lint-free cloth.
c
Caution:
Opening the printer exposes the fuser, which is marked by a
CAUTION Hot Surface Avoid Contact label. Be careful not to
touch the fuser.
Memory problems
This message indicates that there is not enough memory available
for the print job. The printer may not print correctly or an
under
run error
may occur. The under run error is displayed in the alert
window in the EPSON Status Monitor 3. For information on
installing more memory, see “Memory Module” on page 2-7.
Option problems
Make sure you have selected the proper paper source in your
software.
There may be no paper in the 500-Sheet Lower Cassette Unit. Load
it with paper.
Non-printed side of the page is dirty
Under Run Error
Paper does not feed from the optional 500-Sheet Lower
Cassette Unit