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Troubleshooting
R4C3810 Reference Guide
Rev. C
A5 size TROUB.FM
9/30/99 Pass 0
L
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
Problems and Solutions
Ready and Error Lights
The ready (green) and error (red) lights on the top of the printer
may be the first indication of trouble. Whether the lights are
flashing or not indicates different things, as described below.
The StatusAlert window in the EPSON Status Monitor 3 utility
indicates what type of error has occurred and offers you a possible
solution. Look through this section to find the kind of problem
you have, then try the recommended solutions in the order they
are presented until your problem is solved.
Note:
If the problem remains after you work through the suggestions in this
section, contact your dealer for assistance.
Ready Light
(green)
Error Light
(red)
Printer Status
Not lighted Not lighted Printer is off.
Lighted Not lighted Printing is possible.
Flashing Not lighted Printer is warming up or receiving
data.
Not lighted Flashing Either the printer is out of paper
or there is an error that can be
easily remedied.
Not lighted Lighted This is an error that requires a
service call. Alternatively, try
turning off the printer and then
turning it back on. If this does not
remedy the error, contact your
dealer or a qualified service
person.