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Troubleshooting
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R4C3810 Reference Guide
Rev. C
A5 size TROUB.FM
9/30/99 Pass 0
R
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
Be sure that the 500-Sheet Lower Cassette Unit is properly
installed and that you have not tried to load it with too many
sheets of paper. The cassette can hold a maximum of 500 sheets
of 75g/m² (20lb) paper.
The 500-Sheet Lower Cassette Unit may not be installed properly.
See Chapter 2, “Using Options,” for instructions on installing the
500-Sheet Lower Cassette Unit.
See “Feed Jam when using the optional 500-Sheet Lower Cassette
Unit” on page 4-10.
Problems Using EPSON Status Monitor 3
The Status Alert Window in the EPSON Status Monitor 3 shows
the various troubles and the methods to solve them. To solve your
particular problem open the EPSON Status Monitor 3, find the
trouble and solve the problem. For Macintosh users, the EPSON
Status Monitor 3 automatically appears when a problem occurs
with your printer, if background printing is on.
The printer may be turned off, check to see that your printer is
turned on. If it is, then check the power cord to see if it is plugged
into the electrical outlet. Then turn on the printer.
The printer may be running a self-test or initializing itself. If this
is the case, allow the computer enough time to finish initialization.
Feed Jam when using the optional 500-Sheet Lower Cassette
Unit
A communication error has occurred