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Troubleshooting
4-3
R4C3810 Reference Guide
Rev. C
A5 size TROUB.FM
9/30/99 Pass 0
R
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
Preventing paper feed and paper jam problems
If you have frequent paper feed or paper jam problems, use this
checklist of corrective measures:
❏ Fan the stack of paper and then tap its edges to align them
before loading.
❏ Be sure you do not load too much paper in the tray.
❏ Be sure to adjust the paper guides so that the paper feeds
freely.
❏ Never allow more than 100 sheets to accumulate on the
extension output tray.
❏ Try turning over the stack of paper in the paper-tray. Most
paper packages indicate the best side for printing.
Clearing paper jams
The following steps describe how to remove paper when it is
jammed in the manner shown. Other types of paper jams are
described later in the chapter.
1. Make sure the printer is turned off.
The printer stops and the error light (red) is flashing