B-2
Contacting Customer Support
R4C3810 Reference Guide
Rev. C
A5 size APSUP.FM
9/30/99 Pass 0
L
Proof Sign-off:
ABE K.Tsuno M.Takata_______
M.Takata _______
ABE J.Holmes _______
Where to Get Help
If your printer is not operating properly and you cannot solve
your problem with the troubleshooting information in this guide
contact EPSON customer support services for assistance.
We will be able to help you much more quickly if you are able to
give the exact information indicated below.
Serial number of your printer
(The serial number label is on the back of the printer.)
Printer model
Brand and model of your computer
Printer software version
(Click
About
on the printer driver’s Main menu.)
Windows version (95, 98, NT 4.0, etc.) you are using
Version of applications you normally use with your printer
For United Kingdom and the Republic of Ireland Users
If you purchased your product in the UK or the Republic of
Ireland, EPSON (UK) LTD provides a range of customer services
and technical support.
Support Via the World Wide Web
❏ For information on the latest EPSON products, software
drivers, on-line user guides and answers to frequently asked
questions:
http://www.epson.co.uk
❏ To e-mail EPSON Technical Support: