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Troubleshooting Page 157
Solving Miscellaneous Printout Problems
If your printout results are not what you expected, try these
solutions.
Characters are incorrect or garbled
Possible cause Solution
Your printer is not
selected in your
application or as the
Windows default
printer.
Select your printer in your application or select it as the default Windows
printer. See your Windows documentation or online help for
instructions.
Your printer is not
selected in the
Macintosh Chooser.
Select your printer in the Chooser as described in the
Start Here
card.
Printing is stalled. In Windows, delete the stalled print jobs in Spool Manager; see Using
the Spool Manager for instructions. In Windows NT, uninstall the
EPSON Printer Port. Click
Start
, point to
Programs
,
EPSON Printers
,
and select
EPSON Printer Port Uninstall
.
On a Macintosh, select the stalled print jobs in Monitor3 (see Using
Monitor3) or open the Extensions folder, EPSON folder, and Spool
folder, and delete any queued files.