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Troubleshooting Page 165
To speak to a technical support representative, dial (310) 974-1188
(U.S.) or (905) 709-2567 (Canada), 6
AM
to 8
PM
, Pacific Time,
Monday through Friday and 7
AM
to 4
PM
, Saturday. Toll or long
distance charges may apply.
Before you call, please have the following information ready:
◗ Product name (EPSON Stylus COLOR 740i)
◗ Product serial number (located on the back of the printer)
◗ Computer configuration
◗ Description of the problem
You can purchase ink cartridges, paper, manuals, and accessories
from EPSON Accessories at (800) 873-7766 or visit our web site at
www.epsonsupplies.com (U.S. sales only). In Canada, please call
(800) 873-7766 for dealer referral
.
Automated telephone services
Service Access
EPSON SoundAdvice
SM
For pre-recorded answers to commonly asked questions
about EPSON products 24 hours a day, seven days a week,
call
(800) 922-8911
.
EPSON FaxAdvice
™
Access EPSON’s technical information library by calling
(800) 922-8911
. You must provide a return fax number to
use this service.
EPSON Referral Service For the location of your nearest Authorized EPSON Reseller
or Customer Care Center, call
(800) 922-8911
.
Note:
If you need help
using another
manufacturer’s
software with an
EPSON product, see
the documentation
for that software for
technical support
information.