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Appendix B
Troubleshooting
You should not encounter any difficulties as you set up and use your
Equity LT-286. You can correct most problems by adjusting a cable
connection, changing a DIP switch setting, repeating a software
procedure, or resetting the computer. If anything out of the
ordinary happens, turn to this appendix for a solution.
Besides trying the suggestions in this appendix, you can run
diagnostic checks on the various components of your computer
system. See Appendix D, Performing System Diagnostics, for
instructions.
If the suggestions in this appendix or Appendix D do not solve the
problem, contact your Epson dealer. Your dealer may be able to
solve the problem; if not, he or she can refer you to an authorized
Epson Customer Care Center. If necessary, call the Epson
Customer Information number (1-800-922-8911) for the location
of your nearest authorized Epson Customer Care Center.
When you contact your dealer or Customer Care Center, be ready
to provide the serial number of your computer (located on the back
of the computer), its configuration (including the type of disk
drives, monitor, and options), and the names and version numbers
of any software you are using.
The Computer Won’t Start
If your computer does not start up when you turn on the power
switch, follow the steps below. (Also see the section on hard disk
problems later in this appendix.)
1.
Check that the Power/Speed light above the keyboard is on.
If not, remove any diskettes from the diskette drives and turn
off the power. Wait five seconds, then turn the power back on.
Troubleshooting B-1