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7-2
Troubleshooting
Sun-E+
Rev. C
A5 size Chap7.fm
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Using the Error Indicators
You can identify many common printer problems using the lights
on the control panel. If your printer stops working and one or
more control panel lights are on or flashing or the printer beeps,
use the following table to diagnose and fix the problem. If you
can’t fix your printer problem using this table, go to the next
section.
State of
panel lights
Beep
pattern
Problem
Solution
n Pause – The printer is paused.
Press the Pause button to resume printing.
••• The printer cover is open.
Close the printer cover and press the Pause button to
resume printing.
••••• Paper from another paper source is currently in the paper
path.
Move the paper release lever back to the appropriate
position and press the Load/Eject button to feed the
paper out of the paper path. Then set the lever to the
position you want to use. Press the Pause button to turn off
the Pause light, if necessary.
n Paper Out
n Pause
••• No paper is loaded in the selected paper source.
Load paper in the printer. Then press the Pause button to
turn off the Pause light, if necessary.
••• The paper is not loaded correctly.
Remove your paper and reload it correctly. See
Chapter 2 (continuous paper) or Chapter 3 (single sheets)
for instructions on loading paper. Then press the Pause
button to turn off the Pause light, if necessary.
••• Paper is jammed in the printer.
Clear the paper jam as described on page 7-16.