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7
Troubleshooting
Troubleshooting
7-11
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Printing or printout quality problems
The printer does not print when the computer sends data.
Cause What to do
The printer is paused. Press the
Pause
button.
The printer cover is open. Close the printer cover and press the
Pause
button to resume printing.
The interface cable is not
plugged in securely.
Check that both ends of the cable
between the printer and the computer
are plugged in securely. If the cable is
connected correctly, run a self test as
described later in this chapter.
Your interface cable does not
meet the printer and/or
computer specifications.
Use an interface cable that meets the
requirements of both the printer and
computer. See page A-3 and your
computer documentation.
Your software is not
properly set up for your
printer.
Select your printer from the Windows
desktop or in your application. If
necessary, install or reinstall the
printer driver software as described in
Chapter 1.