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100 Troubleshooting
Switching between the cut-sheet feeder and the push tractor does not
work properly
Using the pull tractor with the push tractor, continuous paper does
not feed properly
With the color upgrade kit installed, the printer does not operate
properly
The desired paper type does not load.
Cause What to do
The paper-release lever may
not be in the proper position.
Pull the lever forward to load
continuous paper or push the lever back
to load single sheets.
Paper feed is crooked or the paper jams.
Cause What to do
The pull tractor and push
tractor sprockets are not
aligned correctly.
When using both tractors, be sure that
the sprockets on both are positioned
evenly.
The paper may have too much
slack.
Adjust the position of the sprockets to
take up any slack along the width of the
paper. Remove slack lengthwise by
rotating the paper-feed knob.
The paper may be caught on
the edge guides.
Make sure that the paper guide is
installed over the paper and that the
edge guides are positioned correctly.
The lights on the control panel do not go on.
Cause What to do