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Section 9: Troubleshooting 67
4250/4225 Card Printer UserÕs Manual
BOTH Lines of LCD (continued)
Message Cause Solution
Preparing Card Appears when you initiate To initiate a card count
Count=xxxxxxxx a card count report from report, press and hold the
the printer. Pause/Resume button for
about 5 seconds. A card
count will appear on the
LCD Display and a card
with the same count report
will be printed. If you do not
want the card count report
to print, press the Pause/
Resume button and then the
On/Cancel button.
Press ON to Appears when the On/ Press the On/Cancel button
Initialize Cancel button is pressed to restart the printer and
before a print job is sent, return it to its ÒReadyÓ
when the printer is in its mode.
ÒReadyÓ mode.
B. GENERAL TROUBLESHOOTING SUGGESTIONS
The printer beeps just before each ribbon panel is printed.
■ This indicates the print ribbon is running low and that is will soon run out.
Print until the ribbon is gone and replace the ribbon when necessary (see
Section 4-B).
The printer doesn’t seem to work at all.
■ Make sure that the power cord is plugged in securely on both ends and that the
printer is ON. Confirm power is applied by pressing the On/Cancel button.
Also, be sure the printer is ready. The On and Ready LED lights should both be
illuminated when the printer is ready to print.
■ Make certain that the printer cable is securely connected. An error message in
the software application telling you that the printer is not responding is usually
due to a missing or defective interface cable.
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