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RESTRICTED USE ONLY Fargo Electronics, Inc.
CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)
3
Table of Contents
Section 1: Introduction to CardJet____________________________________________1-1
Reviewing the Notices and Trademark Restrictions _________________________________________ 1-1
Reviewing the Notices _____________________________________________________________ 1-1
Reviewing the Trademark Acknowledgments ___________________________________________ 1-1
Reviewing information pertinent to Users in the United States ______________________________ 1-1
How to use the manual _______________________________________________________________ 1-2
Safety Messages (review carefully)______________________________________________________ 1-3
Additional Safety Precautions for CardJet Technicians (review carefully) _____________________ 1-4
Section 2: Technician Overview ______________________________________________2-1
Table of Contents ___________________________________________________________________ 2-1
Reviewing the CardJet Printers (410 and C7) ______________________________________________ 2-3
Reviewing the Professional Series CardJet 410 Card Printer/Encoder_________________________ 2-3
Reviewing the Persona CardJet C7 Card Printer/Encoder __________________________________ 2-4
Reviewing the Professional CardJet 410 and Persona C7 ID Card Printers _____________________ 2-4
Technician Review of Printer Features ___________________________________________________ 2-5
Technician Review of CardJet Specifications _____________________________________________ 2-13
Reviewing the Regulatory Compliances_______________________________________________ 2-13
Reviewing the Agency Listings _____________________________________________________ 2-14
Reviewing the Technical Specifications_______________________________________________ 2-15
Technician Review of CardJet Card Printer Setup _________________________________________ 2-18
Selecting an area for the Card Printer_________________________________________________ 2-18
Connecting the Card Printer to the Computer___________________________________________ 2-19
Opening the Top Cover to the Card Printer ____________________________________________ 2-20
Powering up the Card Printer _______________________________________________________ 2-21
Reviewing the Printer Driver Operator Interface ________________________________________ 2-22
Reviewing the Printer Properties window _____________________________________________ 2-25
Technician Review of Ink and Card Cartridges ___________________________________________ 2-26
Reviewing the Ink Cartridges _______________________________________________________ 2-27
Storing the Ink Cartridges (review carefully) ___________________________________________ 2-27
Loading the Ink Cartridges _________________________________________________________ 2-28
Reviewing the Card Cartridges______________________________________________________ 2-31
Storing the Card Cartridges (review carefully)__________________________________________ 2-31
Loading the Card Cartridge ________________________________________________________ 2-32
Printing the Test Print (after installing Ink and Card Cartridges)____________________________ 2-34
Technician Handbook for CardJet Card Printers___________________________________________ 2-35
Section 3: Troubleshooting Guidelines ________________________________________3-1
Table of Contents ___________________________________________________________________ 3-1
Safety Messages (review carefully)______________________________________________________ 3-2
Additional Safety Precautions for CardJet Technicians (review carefully) _____________________ 3-3
Interpreting the LED Lights ___________________________________________________________ 3-5
Reviewing the Fargo Controller error types _______________________________________________ 3-8
Reviewing the Error Messages for Printer Drivers __________________________________________ 3-9
Reviewing the Status Monitor dialog box and buttons_____________________________________ 3-9
Reviewing the Error Messages Windows 98Se/Me/2000/XP Printer Drivers __________________ 3-10
Reviewing the Error Messages for the Magnetic Encoding Module _________________________ 3-16
Troubleshooting with Printer Components _______________________________________________ 3-17
Troubleshooting with the Card and Ink LED Indicators___________________________________ 3-17
Troubleshooting with the Printer Driver Ink Fuel Gauges _________________________________ 3-19
Troubleshooting with the normal Printer Driver Preference Options_________________________ 3-19
Troubleshooting with the Magnetic Encoding Module (both 410/C7 models) _________________ 3-19
Troubleshooting with the Error Messages _____________________________________________ 3-20