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CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)
3-11
Reviewing the Error Messages Windows 98Se/Me/2000/XP Printer Drivers
(continued)
Error Message Problem Solution
Card Cartridge
Not Installed
Error Code: 16
(displayed on
lower left)
Indicates the Card Cartridge is
not installed.
Install the Cartridge, then press
the Card button on the front of the
Printer to print or cancel printing.
Card Cartridge
Problem
Error Code: 19
(displayed on
lower left)
Indicates the Card Cartridge
failed to interact.
Remove and replace the Card
Cartridge. If the problem persists,
install a new Card Cartridge.
Card Jam
Error Code: 21
(displayed on
lower left)
Indicates a card is jammed
inside the Printer. Displays a
Card Jam error.
Check under the Printer’s Top
Cover and clear the obstruction.
Press the Card button on the front
of the Printer to try again.
Cards Out
Error Code: 15
(displayed on
lower left)
Indicates the Card Cartridge in
the Printer is out of cards.
To order additional Cartridges,
refer to the reordering information
on the Cartridge label.
Replace the Card Cartridge, then
press the Card button on the front
of the Printer to continue printing.
Continued on the next page