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CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)
3-13
Reviewing the Error Messages Windows 98Se/Me/2000/XP Printer Drivers
(continued)
Error Message Problem Solution
Illegal Black Ink
Cartridge
Error Code: 14
(displayed on
lower left)
Indicates one of the following:
The installed black Ink
Cartridge is bad.
It is not a certified CardJet
Cartridge.
Replace the Cartridge with a
certified Cartridge and close the
Top Cover to print.
Illegal Card
Cartridge
Error Code: 18
(displayed on
lower left)
Indicates the installed card
Cartridge is bad or is not a
certified CardJet Cartridge.
Replace the Cartridge with a
certified Cartridge, then press the
Card button on the front of the
Printer to continue printing.
Illegal Color Ink
Cartridge
Error Code: 13
(displayed on
lower left)
Indicates one of the following:
The installed color Ink
Cartridge is bad.
It is not a certified CardJet
Cartridge.
No tag is present.
It cannot read the tag.
The tag is corrupted.
Replace the Cartridge with a
certified Cartridge and close the
Top Cover to print.
Continued on the next page