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CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 6.1)
3-12
Reviewing the Error Messages Windows 98Se/Me/2000/XP Printer Drivers
(continued)
Error Message Problem Solution
Color Ink
Cartridge Low
Error Code: 7
(displayed on
lower left)
Indicates the color Ink Cartridge
in the Printer is low on ink.
(Note: The color ink count has
reached 20. This error message
displays when 20 prints remain
and it opens and closes for each
job.)
Consider having a replacement
Cartridge available. To order
additional Cartridges, refer to the
reordering information on the
Cartridge label.
Replace the Cartridge and close
the Top Cover to print.
Color Ink
Cartridge Not
Installed
Error Code: 3
(displayed on
lower left)
Indicates the color Ink Cartridge
is not installed. (Note: The error
code is X.)
Install the Cartridge to print or
cancel printing by pressing the
Cancel button on the front of the
Printer.
Color Ink
Cartridge problem
Error Code: 5
(displayed on
lower left)
Indicates a Color Ink Cartridge
problem. (Note: The error code
is X.)
Try removing and replacing the
color Print Cartridge.
If the problem persists, install a
new color Print Cartridge.
Color Ink
Cartridge Out
Error Code: 8
(displayed on
lower left)
Indicates the color Ink Cartridge
in the Printer is out of ink. (Note:
The color ink count has reached
0.)
To order additional Cartridges,
please refer to the reordering
information on the Cartridge label.
Replace the Cartridge and close
the Top Cover to print.
Exception Error
Error Code: 22
(displayed on
lower left)
Indicates the Printer is unable to
function properly. (The Firmware
reports an illegal state.)
Call for technical assistance and
report the error code in the lower
left-hand corner of this window.
Continued on the next page